xfinity flex not showing home screen

See what Flex can do and how easy it is to get started in the video or follow the step-by-step activation guide within this overview. Flex not working - Error Code ENT-22013.

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After trying to unplug it and plug it back in its still not working.

. Press the xfinity or Home button on your remote. It looks like something is wrong on Comcasts end since Xfinity Flex is not working for many but there is no official word from the service provider right now. It gives them one integrated guide to access all of their favorite streaming video and music apps as well as a TV interface to manage their Xfinity WiFi mobile security.

You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box youre trying to fix. If you are using an Xfinity Flex TV box simply point the remote at the TV box and press the Voice button once. Xfinity Flex went to black no guide screen.

Use the right or left arrow buttons to get to the gear icon then press OK to go to Settings. He said he. On the Services tab tap the Troubleshoot button in the Flex section.

I was watching a show on Hulu and the screen just went to black. After that follow the on-screen instructions to complete pairing your remote for voice control. Go to the Apps row on the Flex home screen and choose View All Apps.

Does Sling on xfinity flex allow voice commands for choosing specific channels. When we tried It just exits out of sling and goes to the xfinity flex Home Screen. 4 Connect the HDMI cord to your television.

However do not worry as we are going to go through the majority. Xfinity Flex is a 4K streaming device included with Xfinity Internet that extends the best features of X1 to customers who prefer only a broadband experience. It shows its connected to the internet and you can select the account and settings tabs and access them as usual but when I click Help it.

Comcasts new Xfinity Flex streaming platform lets its internet-only customers pay 5 a month for a 4K HDR-ready connected box that will allow them to watch Netflix Amazon Prime and other. For the past 2 days our families Flex has not been working. It turns on like normal and the remote works but its stuck on a screen with the tabs Account Settings Help and below that refresh.

Scroll down to the bottom and select Settings. So on the lines of that just a simple flex home screen app where you could easily control the basic setup of the apps andor shows music etc. Follow the on-screen steps to subscribe to YouTube TV.

Confirm that the TV is set to the proper input. However the next day when I turned it on the welcome screen was the only thing that was displayed. Connect from the Apps menu.

I recently purchased Sling Blue though my Xfinity Flex box. Go to YouTube TV under Video. 1 Connect the power adapter to the back of the Flex receiver.

Scroll to and select Apps or. Use the up or down arrow buttons to get to Privacy then press OK. Press Exit Exit Exit 720 on your Xfinity remote.

Theres no home screen nothing. Posted by 2 months ago. To turn on or off mobile casting.

Yes to all the above. Xfinity Flex went to black no guide screen. To connect your Comcast Xfinity X1 set-top box to your Netflix account start from the Home screen and choose from the options below.

2 Connect the HDMI cord into the back of the Flex receiver. Xfinity Support on Reddit clarified that the error code ENT-22013 suggests that the Flex Box cannot reach the server to load the menu because of some API issue. Setup takes just five steps.

You can also hold down the Microphone button on your Xfinity Voice Remote and say YouTube TV. Press the xfinity button X1 or Flex or home button Flex on your remote. 3 Connect the power adapter to a nearby power outlet.

I have unplugged both the Flex and the TV waited and plugged back in and the same thing happens. Especially due to my working from home and I havent been a customer for a week yet at this point. That you would want on your customizable home screen also making initial sign in and settings control a routine.

Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. I was watching a show on Hulu and the screen just went to black. I actually tried to set this up a few.

Press the XFINITY button on your remote. You can then change to a different resolution by pressing the xfinity button on your remote and selecting the gear icon Settings Device Settings Video. Settings is also located on the Home page on Xfinity Flex streaming TV Boxes.

Thank you for the helpful response. You can also scroll down to the bottom and select Settings. No matter what I do it is stuck on the screen that says Welcome.

Xfinity For full functionality of this site it is necessary to enable JavaScript. XR16 Remote Voice Button. Press OK or center of directional pad to go to the Settings menu.

If youve completed the steps above and theres still no picture. Use your remotes keypad to go to Settings. My dad has pretty bad vision and would like to change channels through the xfinity flex remote.

Xfinity Flex box is only showing welcome screen. 5 Turn on the Flex receiver with your remote control. Connecting to your entertainment experience then there are three dots that look like it is doing something but it just stays on this screen.

This should bring the picture back by setting the resolution to 720.

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